FAQ
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Frequently Asked Questions
Primebe is a trusted brand specializing in high-quality, safe, and educational toys for babies and toddlers. Our mission is to provide toys that inspire learning, imagination, and fun while ensuring the safety and well-being of your little ones.
Yes! All Primebe toys are made from non-toxic, baby-safe materials and comply with international safety standards. We ensure that every product undergoes rigorous testing to guarantee the highest level of safety for your child.
Placing an order is simple:
- Browse our collection and add items to your cart.
- Proceed to checkout and provide your delivery details.
- Complete the payment using our secure payment methods.
You will receive an order confirmation email once your purchase is complete.
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, etc.)
- PayPal
We accept returns of unused items in their original packaging within 30 days of delivery. To initiate a return, contact us at Contact@primebe.shop, and our team will assist you with the process.
Yes, exchanges are possible if the item is unused and in its original packaging. Contact us within 30 days of receiving the product, and we’ll guide you through the exchange process.